Featured Blog Posts

Transforming Employee Experience: The Fastest U.S. Federal Government HR Modernization

Jason Hampel • September 28th, 2023

In an era where the efficiency of operations and employee satisfaction are paramount, Intact is proud to announce its latest achievement – a groundbreaking implementation of ServiceNow HR Service Delivery (HRSD) and Workplace Service Delivery …

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Intact Unveils a System Authorization Access Request (DD2875) Workflow Automation Solution for Department of Defense

Vinny Viola • September 20th, 2023

For nearly two decades, Department of Defense (DoD) personnel seeking access to information systems have grappled with a cumbersome account request process known as the “System Authorization and Access Request (SAAR),” more commonly referred to …

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Optimize Your Investment – Master the ITSM Approach Proven to Achieve Results

Jesse White • November 20th, 2020

You invest in ITSM solutions to achieve business outcomes – perhaps it’s to lower operational costs, improve customer experience, or reduce compliance risk. After successfully implementing these solutions, many customers find that they often fail …

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Why I Am Quitting Traditional IT Management Consulting

Jesse White • May 7th, 2013

Traditional IT Management Consulting uses fear, doubt and powerful relationships to sell business leaders promises of game changing outcomes. They make the simple complex, extremely expensive and then get paid to simplify it again. Too many times getting paid to …

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