IT SOFTWARE MANAGED SERVICES

IS THIS YOU?

  • I’ve implemented software and I like it, but feel I could be getting more out of it
  • My team doesn’t have the bandwidth or time to focus on enhancing our software’s capabilities or keep up with changes in demand
  • My team needs more time to focus on other strategic initiatives
  • I have budget limitations and wish to avoid the sizable cost of hiring, outsourcing, or professional IT services hours to continue maturing my investment

We can help.

Our managed service ONPOINT is subscription-based, scalable, reliable, and expertly managed. With over 90% customer retention,
ONPOINT Managed Services will help you lower your costs, reduce your risk, and dramatically increase your value,
all at a fixed cost, in record time, and with zero risk.

LESS RISK, LOWER COSTS, AND WAY MORE VALUE

 

Manage Your Software

Guarantee continuity by keeping your software healthy, available, and always current, and your users empowered and engaged

Enhance Your Capabilities

Rapidly deploy new software capabilities on-demand from a catalog of 300+ standardized and fixed-cost enhancements to achieve your business goals

Optimize Your Investment

Strategize for the long-haul by driving adoption and enthusiasm, enabling power users, and communicating wins

KEY DIFFERENTIATORS

Fixed-Cost

Order new operational capabilities from a catalog of 300+ standardized and fixed-cost enhancements.

Designed to Evolve and Scale with You


Accommodate change and scale without changing staff.

 

100% US-based

 

All ONPOINTTMManaged Services certified experts are trained and work in the US.

Subscription-Based

 

Use only what you need to deliver your business outcomes.

How ONPOINTTM Managed Services Compares To Traditional IT Managed Services Providers (MSPs)

ONPOINT goes beyond managing your existing IT environment and providing basic IT support services to deliver real results that help your business grow.

 

PROVEN RESULTS

2x more productive than traditional consulting projects
60% less expensive than traditional consulting projects

quote mark


“Everyone continues to step up to help us succeed. What also stands out is what is being delivered. This is not something we see regularly, and it’s refreshing to finally have a good experience with a consulting company who delivers what they promise and then some.”

– Kevin D., IT Operations at a Large Financial Institution in the Northeast

BENEFITS TO YOUR ORGANIZATION

  • Eliminates software availability risk
  • Reduces software operational costs
  • Maximizes value of existing software investment
  • Eliminates need to hire or train new IT resources
  • Allows in-house resources to focus on other strategic initiatives
  • Improves end user experience

BENEFITS TO YOU

  • Ensures peace of mind for your IT team
  • Guarantees certified experts you can rely on

quote mark


“It has been a pleasure working with all of you over the years, or just months in some cases. I truly appreciate all the hard work, trouble shooting, off hours support, and putting up with my irritating questions to make our ITSM implementation a success! I want to wish you all good luck going forward, you have a great foundation in place working for a terrific company with great co-workers and ample opportunities. I have been working in the IT industry for quite a while now, longer than many of you have been around, and this has been one of the most rewarding experiences I have had – thank you for that.”

– Steve L., VP at a Large Financial Institution in the Northeast

INTACT RAPID VALUE PLAN

  • Schedule a 30 minute call to determine if we’re a fit
  • We’ll bring in IT experts to perform a strategic planning workshop
  • We’ll build a strategic improvement plan (no strings attached)
  • We’ll get to work executing your plan and driving value

HERE'S HOW WE THINK DIFFERENTLY

You Should Expect More from Your IT Operations Software

Jesse White • May 14th, 2020

Your software implementation is done. You’ve invested a tremendous amount of time, effort, money and political capital (and grown a few more gray hairs) to get to this point. You now (hopefully) have the tools and methods in place to mature your IT Operations. What now? When the glow of …

Continue Reading

How (and Why) to Shift your Investment From Pre- to Post-Implementation

Jesse White • May 14th, 2020

An IT project typically follows the Pareto principle, with 80% of the excitement, momentum, and executive sponsorship devoted to the project itself, often resulting in a mere 20% of the output necessary to achieve the intended long-term business outcomes. While a successful go-live can drive short-term gratification, it rarely results …

Continue Reading

4 Ways You Can Actually Achieve Business Outcomes in Your Next Project

Jesse White • May 14th, 2020

Organizations purchase software not to implement new software, but to achieve business outcomes, such as improving customer experience, increasing operational efficiency, remediating risk, and reducing operational costs. As project design begins, however, these business outcomes become buried beneath lengthy lists of technical requirements and project deliverables, and become increasingly distant. …

Continue Reading

You Should Expect More from Your IT Operations Software

Jesse White • May 14th, 2020

Your software implementation is done. You’ve invested a tremendous amount of time, effort, money and political capital (and grown a few more gray hairs) to get to this point. You now (hopefully) have the tools and methods in place to mature your IT Operations. What now? When the glow of …

Continue Reading

How (and Why) to Shift your Investment From Pre- to Post-Implementation

Jesse White • May 14th, 2020

An IT project typically follows the Pareto principle, with 80% of the excitement, momentum, and executive sponsorship devoted to the project itself, often resulting in a mere 20% of the output necessary to achieve the intended long-term business outcomes. While a successful go-live can drive short-term gratification, it rarely results …

Continue Reading

4 Ways You Can Actually Achieve Business Outcomes in Your Next Project

Jesse White • May 14th, 2020

Organizations purchase software not to implement new software, but to achieve business outcomes, such as improving customer experience, increasing operational efficiency, remediating risk, and reducing operational costs. As project design begins, however, these business outcomes become buried beneath lengthy lists of technical requirements and project deliverables, and become increasingly distant. …

Continue Reading

WE’VE SEEN IT. WE’VE SOLVED IT.