Nobody’s doing it
The ServiceNow platform must evolve with your organization over time—but this means you must consider platform integrity and manageability, early and often.
And yet, most consultants don’t offer Platform Strategy and Governance as part of their work—which means that platform updates often jeopardize long-term platform health.
We’ve got you covered
The implementation of a single ServiceNow module may not require robust governance, but multi-workstream and enterprise-wide endeavors simply cannot succeed without it. Intact is the only ServiceNow consultant that integrates this critical work into our Implementation and Management & Enhancement services.
Our Platform Strategy and Governance work emphasizes:
Strategic planning and architecture
We work closely with your executives and key stakeholders to understand the needs of your organization and align that with the inherent capabilities of the ServiceNow platform, ensuring optimal platform use into the long-term.
Portfolio management
We manage your entire portfolio, including demand management, project planning, and risk management. This ensures we stay on-target respective to the strategy we’ve collaboratively established.
Standards and practices
We bring our governance expertise to bear as we look across your specific needs and produce clear guiding principles and SOPs for design, build, test, enablement, and communication, thereby reinforcing strong workflows and platform health.
Platform integrity management
We continuously assess platform health against your governance plan to inform ongoing recommendations and out-of-box alignment—thereby minimizing technical debt as the platform evolves.
Our flexible pricing model meets you where you are
Just governance
Some clients need our help with Platform Strategy & Governance on an existing ServiceNow platform or set of modules.
If you issue a time & materials contract, we’ll treat it like a firm-fixed price partnership—that’s how committed we are to efficient outcomes.
Bundled services
Other clients bundle Platform Strategy & Governance support with Implementation and Management & Enhancement—which leads to smart efficiencies and cleaner technology.
All bundled projects are firm-fixed.
Numbers that speak for themselves
We’re incredibly proud of the outcomes we’ve achieved through our Platform Strategy & Governance work.
Our obsession with rapid outcomes and platform integrity benefits organizations like yours
