Insights Article

Intact Technology Earns Great Place to Work Certification™

95% of employees stated Intact is a great place to work, well above the 57% national average

Image of Great Place to Work Certification Badge

Reston, VA, April 15, 2024 — Intact Technology, Inc., a ServiceNow Elite Partner and US Federal Partner of the Year, is proud to be Certified™ by Great Place To Work®. The prestigious award is based entirely on what current employees say about their experience working at Intact. This year, 95% of employees said Intact is a great place to work – 38 percentage points higher than the average U.S. company. 

Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention and increased innovation. 

“Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. “By successfully earning this recognition, it is evident that Intact Technology stands out as one of the top companies to work for, providing a great workplace environment for its employees.” 

Intact’s core values include ‘Positivity,’ ‘Empathy,’ ‘Doing the Right Thing,’ and ‘Having a Growth Mindset.’ The company, which is also a seven-time Washington Post Top Workplaces winner, puts an emphasis on the mindfulness of its workers, ending each week with a guided meditation session and hosting lunches with licensed counselors to promote confidence and openness. With employees representing from more than 56 countries of origin, Intact seeks out emotionally intelligent candidates with a growth mindset and a voracious appetite to learn. Intact has an Employee Net Promoter Score (eNPS) of 62 compared to the industry average of 42, a 94% CEO approval rating via Glassdoor, and a 4.5/5-star Glassdoor rating.  

“It is an honor to become Great Place to Work-Certified™, and we couldn’t be prouder of the culture we’ve built,” said Micaela Beaudette, Chief People Officer, Intact. “It’s a culture where our core values, employee collaboration, well-being, and work-life-balance are at the center of every decision we make. When our employees are supported, they provide the same level of service to drive meaningful outcomes for our customers and partners.” 

According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits and have a fair chance at promotion. Looking to grow your career at a company that puts its people first? Visit Intact’s careers page at https://intact-tech.com/about/careers/ 

 

About Intact Technology 

Intact Technology is a different kind of ServiceNow consultant. Our business model cuts failure out of the equation—unlocking sustained digital evolution. As the ServiceNow U.S. Federal Partner of the Year, Intact is committed to making consulting simpler, more efficient, and risk-free for the best value on the market. For more information, visit https://intact-tech.com.  

Copyright © 2024 Intact Technology, Inc. All rights reserved. 

 

Contact: 

Intact Technology, Inc.  

info@intact-tech.com    

 

About Great Place to Work Certification™ 

Great Place To Work® Certification is the most definitive “employer-of-choice” recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience – specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognized worldwide by employees and employers alike and is the global benchmark for identifying and recognizing outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.  

 

About Great Place To Work® 

As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.  

Learn more at greatplacetowork.com and follow Great Place To Work on LinkedIn, Twitter, Facebook and Instagram. 

Insights Article

The Richmond Times-Dispatch Names Intact Technology A 2024 Top Workplace

Enterprise Service Management Leader Intact Recognized for its Powerful Emphasis on Employee Well-Being

Richmond, VA, May 15, 2024 Intact Technology, Inc., a ServiceNow Elite Partner and US Federal Partner of the Year, announces it has been named one of the Richmond Times-Dispatch’s 2024 Top Workplaces in the Richmond, Virginia area. 

 

Selection is based solely on employee feedback gathered through an anonymous third-party survey administered by research partner Energage, LLC, which measured several aspects of workplace culture, including alignment, execution, and connection. This year’s honorees include government contractors, real estate firms, consulting groups, and tech companies.  

 

“I am thrilled to join our Intact employees in celebrating our Richmond Times-Dispatch 2024 Top Workplace award,” said Micaela Beaudette, CPO, Intact. “This recognition showcases Intact’s devotion to the highest standards in business along with our commitment to our local Richmond community. We love the Top Workplace awards because it is 100% based on employee feedback, demonstrating our unique culture and dedication to our core values.” 

 

Intact, which is also a seven-time Washington Post Top Workplaces winner and Certified™ by Great Place To Work®, puts an emphasis on the mindfulness of its workers, ending each week with a guided meditation session and hosting lunches with licensed counselors to promote confidence and openness. With employees representing from more than 56 countries of origin, Intact seeks out emotionally intelligent candidates with a growth mindset and a voracious appetite to learn. Intact has an Employee Net Promoter Score (eNPS) of 62 compared to the industry average of 42, a 94% CEO approval rating via Glassdoor, and a 4.5/5-star Glassdoor rating.  

 

“During this very challenging time, Top Workplaces has proven to be a beacon of light for organizations, as well as a sign of resiliency and strong business performance,” said Eric Rubino, Energage CEO. “When you give your employees a voice, you come together to navigate challenges and shape your path forward. Top Workplaces draw on real-time insights into what works best for their organization, so they can make informed decisions that have a positive impact on their people and their business.”  

 

Looking to grow your career at a company that puts its people first? Visit Intact’s careers page at https://intact-tech.com/about/careers/. 

 

About Intact Technology 

Intact Technology is a different kind of ServiceNow consultant. Our business model cuts failure out of the equation—unlocking sustained digital evolution. As the ServiceNow U.S. Federal Partner of the Year, Intact is committed to making consulting simpler, more efficient, and risk-free for the best value on the market. For more information, visit https://intact-tech.com. 

Copyright © 2024 Intact Technology, Inc. All rights reserved. 

 

About Energage 

Making the world a better place to work together. TM 

Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 16 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations, Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.   

 

Contact: 

Intact Technology, Inc.  

301-450-8137 

info@intact-tech.com 

Insights Article

Intact Named ServiceNow U.S. Federal Partner of the Year

Award recognizes company’s leadership and expertise in federal digital evolution

RESTON, Va.—February 29, 2024—Intact Technology, Inc., a ServiceNow Elite Partner, has been named the ServiceNow U.S. Federal Partner of the Year. The prestigious award recognizes Intact’s dedication to excellence, innovation, and unparalleled delivery to federal government customers.

 

ServiceNow, a global leader in cloud-based workflow and digital transformation platforms, awards partners who demonstrate exceptional performance, customer satisfaction, and innovation in leveraging ServiceNow solutions to address the unique challenges of government agencies.

 

“The team at Intact consistently delivers unmatched outcomes, putting our joint customers first and demonstrating the power of what’s possible with ServiceNow,” said Steve Walters, SVP and GM, Public Sector at ServiceNow. “On behalf of the entire U.S. Federal team at ServiceNow, we thank Intact for the incredible momentum we’ve made together to deliver not just transformation, but sustained digital evolution for government agencies and their employees. Congrats to the team on this well-deserved recognition and we look forward to our continued partnership together.”

 

Intact’s operating model is the fastest and most straightforward route for federal agencies to successfully achieve their desired outcomes. We consistently exceeded our goals with a ServiceNow Customer Satisfaction (CSAT) score of 4.8 out of 5 and a Net Promoter Score (NPS) of 83 [industry average of 23]. How do we achieve these results?

  • An approach and contracting model that guarantees efficient outcomes by thoughtfully leveraging technology as it was designed.
  • A “must-have” view of organizational change management with human-centric adoption campaigns to help agency employees understand how to use new platforms.
  • A subscription model that makes continuous enhancement fast and easy.
  • A rapidly scaling team of experts and good humans driven to meet customer needs.

 

“It is an absolute honor, and we are deeply humbled to be recognized as the ServiceNow Federal Partner of the Year,” said Jesse White, CEO, Intact. “This award is a testament to the incredible work of our team and our unwavering commitment to our partnership with ServiceNow to help government agencies achieve extraordinary outcomes.”

 

About Intact Technology

Intact Technology is a different kind of ServiceNow consultant. Our business model cuts failure out of the equation—unlocking sustained digital evolution. Intact is committed to making consulting simpler, more efficient, and risk-free for the best value on the market. For more information, visit https://intact-tech.com.

 

Copyright © 2024 Intact Technology, Inc. All rights reserved.

 

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

 

Contact Us

Nicole Wise
Corporate Communications Manager
nwise@intact-tech.com